Refund Policy

Destiny World produces custom-generated digital analytical reports. Due to the immediate delivery and personalized nature of digital content, orders are non-cancellable and non-refundable once report generation has commenced, except as explicitly outlined below.

We provide a full (100%) refund under the following conditions:

• System Error / Generation Failure: If technical issues on our platform prevent the report from being generated or delivered.
• Accidental Duplicate Purchase: If the same user was charged multiple times for the exact same report within 24 hours.
• Pre-Generation Cancellation: If a cancellation request is submitted before the algorithmic calculation begins.

For bundled purchases containing multiple reports, if a technical error occurs on a specific ungenerated report, a proportional refund for that individual item will be issued.

Reports that have already been generated and accessed remain non-refundable.

To request a refund, please contact our support team at help@destiny-world.app with your order number, purchase email, and reason for the request.

All refund requests are reviewed and processed within 3 business days. Approved refunds are credited back to the original payment method.

We are committed to fair and transparent customer service. If you experience any dissatisfaction or unexpected behavior with your report, please contact us first before escalating to your payment provider. We work diligently to resolve every issue amicably.